Shopify ERP Integration: Connect Your Store to Enterprise Systems (2025)

Growing Shopify stores eventually need systems that go beyond basic accounting integration. ERP (Enterprise Resource Planning) systems centralize inventory, orders, manufacturing, purchasing, and financials into one source of truth.

Shopify

integrates with

NetSuite

ERP 4.2

2025 Snapshot

Related: Shopify NetSuite Integration: Enterprise ERP Guide (2025), Shopify Inventory Management Apps: Complete Guide (2025), Free Favicon Converter.

Ratings and pricing change over time, so treat these as a directional snapshot while evaluating vendors and integration approaches.

When Do You Need Shopify ERP Integration?

ERP integration makes sense when:

Warning signs you need ERP:

• Overselling due to inventory sync delays
• Hours spent reconciling between systems
• Customer service lacks order visibility
• Month-end close takes weeks, not days

ERP Systems Compatible with Shopify

Tier 1: Enterprise (Large companies, $10M+ revenue)

Tier 2: Mid-Market (Growing companies, $1-10M revenue)

Tier 3: Small Business

Integration Approaches

Option 1: Pre-Built Connectors

Fastest implementation, limited customization.

Examples:

• Celigo Shopify-NetSuite Connector: $695/month, pre-configured flows
• Breadwinner for Dynamics: $49/month/store
• Stock Sync for Cin7: Built-in integration

Best for: Standard use cases, quick deployment

Option 2: iPaaS (Integration Platform as a Service)

Flexible, handles complex requirements.

Best for: Multi-system integrations, custom logic requirements

Option 3: Custom API Development

Maximum flexibility, highest cost.

// Example: Shopify to ERP order sync (simplified)
const syncOrderToERP = async (shopifyOrder) => {
  const erpOrder = {
    externalId: shopifyOrder.id,
    customer: await mapCustomer(shopifyOrder.customer),
    lines: shopifyOrder.line_items.map(item => ({
      sku: item.sku,
      quantity: item.quantity,
      price: item.price
    })),
    shipping: shopifyOrder.shipping_lines[0]?.price || 0,
    tax: shopifyOrder.total_tax
  };

  return await erpClient.createSalesOrder(erpOrder);
};

Best for: Unique business processes, maximum control

Shopify NetSuite Integration (Most Popular)

NetSuite is the most common ERP choice for Shopify stores. Here’s why and how to integrate.

Why NetSuite for Shopify?

• Purpose-built for retail/ecommerce
• Strong inventory and warehouse management
• Multi-subsidiary and multi-currency support
• Large ecosystem of connectors and partners

Integration Options

Key Data Flows

Shopify → NetSuite:
├── Orders → Sales Orders
├── Customers → Customer Records
├── Refunds → Credit Memos
└── Gift Cards → Liability Entries

NetSuite → Shopify:
├── Inventory Levels → Stock Updates
├── Product Data → Product Sync
├── Pricing → Price Lists
└── Fulfillment → Tracking Numbers

Implementation Timeline

Integration Architecture Best Practices

Real-Time vs. Batch Sync

Recommended approach:

• Real-time: Order creation, inventory updates
• Batch (every 15-60 min): Product sync, pricing
• Batch (daily): Financial summaries, reporting data

Error Handling Framework

Integration Error Handling:
1. Retry Logic
   └── Automatic retry (3 attempts, exponential backoff)

2. Dead Letter Queue
   └── Failed transactions stored for manual review

3. Alerting
   └── Email/Slack notification on critical failures

4. Reconciliation Reports
   └── Daily comparison: Shopify orders vs ERP orders

Data Mapping Considerations

Cost Analysis

One-Time Implementation Costs

Ongoing Costs

ROI Calculation

Monthly savings from ERP integration:
├── Labor reduction: 40+ hrs/month × $30/hr = $1,200
├── Inventory accuracy: Reduce stockouts 50% = $2,000+
├── Faster month-end: Save 20 hrs × $50/hr = $1,000
├── Reduced errors: Fewer chargebacks = $500
└── Total savings: ~$4,700/month

Typical payback period: 6-12 months

Implementation Checklist

Pre-Implementation

• Document current workflows and pain points
• Define success metrics (order accuracy, sync time, etc.)
• Clean up Shopify product data (SKUs, variants)
• Set up ERP sandbox environment
• Identify integration champion/project owner

Configuration

• Map Shopify fields to ERP fields
• Configure tax jurisdiction mapping
• Set up customer matching rules
• Define inventory sync logic (ATP, safety stock)
• Configure error handling and notifications

Testing

• Test each integration flow independently
• Run parallel processing (old + new system)
• Validate financial reconciliation
• Load test for peak volume
• Document edge cases and handling

Go-Live

• Establish cutover date and freeze
• Migrate historical data if needed
• Enable production integration
• Monitor closely for 2-4 weeks
• Conduct post-implementation review

Common Pitfalls to Avoid

1. Underestimating Data Cleanup

Problem: Dirty product data causes sync failures

Solution: Before integration:

• Standardize SKUs across systems
• Clean up duplicate customers
• Validate product hierarchies

2. Over-Engineering Initial Implementation

Problem: Trying to automate everything at once

Solution: Start with core flows:

1. Order sync (Shopify → ERP)
2. Inventory sync (ERP → Shopify)
3. Add complexity incrementally

3. Ignoring Exception Handling

Problem: Edge cases cause downstream problems

Solution: Plan for:

• Split shipments
• Partial refunds
• Back-ordered items
• International addresses
• Tax exemptions

Next Steps

Ready to integrate your Shopify store with ERP?

1. Assess your needs - Document current pain points and requirements
2. Evaluate ERP options - Request demos from 2-3 vendors
3. Choose integration approach - iPaaS vs. custom based on complexity
4. Plan implementation - Budget 3-6 months for proper rollout

# List the 5 most recent orders (GraphQL)
curl -X POST "https://your-store.myshopify.com/admin/api/2025-01/graphql.json" \
  -H "X-Shopify-Access-Token: $SHOPIFY_ADMIN_TOKEN" \
  -H "Content-Type: application/json" \
  -d "{\"query\":\"{ orders(first: 5, sortKey: CREATED_AT, reverse: true) { edges { node { id name createdAt totalPriceSet { shopMoney { amount currencyCode } } customer { email } } } } }\"}"

Sources

• Oracle NetSuite ERP Connector (Shopify App Store listing)
• SAP Business One Integration (Shopify App Store listing)
• Oracle NetSuite ERP (product page)
• Celigo: NetSuite Shopify integration

Need simpler integrations first? Start with our Shopify QuickBooks integration or Shopify Xero integration guides.