Marketing 9 min read

Shopify Fera Integration: Reviews & Social Proof Guide (2025)

Set up Fera for Shopify product reviews and social proof. Photo reviews, Google Rich Snippets, and real-time purchase notifications.

Fera provides reviews and social proof for Shopify stores. This guide covers setup and optimization for conversion-boosting widgets.

Shopify
integrates with
Fera
Marketing
TOP PICK

Fera Social Proof

Marketing Integration for Shopify
4.7
1977 reviews
Price
Free trial available
Last Updated
2025-12-21

Why Fera?

All-in-one social proof:

FeatureBenefit
ReviewsProduct feedback
Purchase popupsSocial proof
Urgency timersScarcity
Visitor countActivity proof
Trust badgesConfidence

Conversion impact:

  • Reviews: +15-25% conversion
  • Social proof: +10-15%
  • Urgency: +5-10%

Fera Pricing

PlanPriceFeatures
Free$0/moBasic reviews, 10 impressions/mo
Startup$9/mo100 impressions, no branding
Small$29/mo1,000 impressions, all widgets
Medium$99/mo10,000 impressions, analytics

Impressions = widget views

Getting Started

Step 1: Install Fera

  1. Go to Shopify App Store
  2. Search “Fera”
  3. Click Add app
  4. Authorize access
  5. Complete setup wizard

Step 2: Enable Widgets

Choose which to activate:

  • Product reviews
  • Purchase notifications
  • Visitor counters
  • Urgency timers
  • Trust badges
Data Flow
%%{init: {'theme': 'base', 'themeVariables': { 'primaryColor': '#e0f2fe', 'primaryTextColor': '#0369a1', 'primaryBorderColor': '#0369a1', 'lineColor': '#64748b', 'secondaryColor': '#f0fdf4', 'tertiaryColor': '#fef3c7'}}}%% graph LR A[Shopify Store] -->|Customer Data| B[Shopify] A -->|Order History| B B -->|Segments & Tags| C[Fera] C -->|Campaigns| D[Email/SMS] D -->|Engagement| A
Real-time sync Scheduled sync

Step 3: Customize Design

Match your brand:

  • Colors
  • Fonts
  • Position
  • Animation style

Step 4: Configure Settings

Each widget has options:

  • Display rules
  • Timing
  • Page targeting
  • Mobile settings

Product Reviews

Review Collection

MethodDescription
Email requestPost-purchase emails
IncentivesDiscount for review
Photo requestAsk for images
AI writing assistantHelp write reviews

Display Options

WidgetLocation
Review widgetProduct page
Star ratingsCollection page
CarouselHomepage
All reviews pageDedicated page

Review Features

FeatureIncluded
Photo reviews
Video reviews
Star ratings
Custom questions
Review attributes
Reply to reviews

Google Rich Snippets

Enable star ratings in search:

  • Automatic markup
  • Schema.org compliant
  • Google-approved
  • Higher CTR

Social Proof Widgets

Purchase Notifications

Real-time popups showing:

  • Recent purchases
  • Customer location
  • Product purchased
  • Time ago

Configuration:

  • Show real or sample data
  • Position (corner)
  • Display frequency
  • Page targeting

Visitor Counter

Show live visitors:

  • “27 people viewing this product”
  • Real-time updates
  • Creates urgency
  • Social validation

Add-to-Cart Notification

Show when others add to cart:

  • “Someone just added this to cart”
  • Creates urgency
  • Social proof
  • FOMO trigger

Low Stock Alert

Scarcity indicators:

  • “Only 3 left in stock”
  • Automatic based on inventory
  • Threshold configurable
  • Creates urgency

Urgency Widgets

Countdown Timer

Sale countdown:

  • End date/time
  • Evergreen (repeating)
  • Product-specific
  • Store-wide

Free Shipping Bar

Progress to free shipping:

  • “Spend $X more for free shipping”
  • Updates as cart changes
  • Encourages larger orders

Flash Sale Banner

Promotional banner:

  • Countdown included
  • Custom messaging
  • Site-wide or targeted

Trust Badges

Available Badges

Badge TypePurpose
Secure checkoutPayment trust
Money-back guaranteeRisk reduction
Fast shippingService assurance
Customer supportConfidence
Custom badgesYour guarantees

Placement

LocationRecommendation
Product pageNear add-to-cart
CartBefore checkout
FooterSite-wide
CheckoutConfidence boost

Configuration

Display Rules

Control when widgets show:

  • Specific pages
  • Product types
  • Visitor segments
  • Time-based

Frequency Settings

WidgetRecommended
Purchase popupsEvery 30-60 seconds
Visitor countAlways on
CountdownVisible when active
Trust badgesAlways on

Mobile Settings

Configure for mobile:

  • Position adjustment
  • Size reduction
  • Frequency limits
  • Touch-friendly

Analytics

Key Metrics

MetricTrack
ImpressionsWidget views
ClicksEngagement
Conversion impactA/B comparison
Review collectionSubmissions

Reports

Available data:

  • Widget performance
  • Review statistics
  • Conversion attribution
  • Page-level analytics

A/B Testing

What to Test

ElementVariations
Popup positionBottom left vs right
Timing5s vs 10s delay
MessagingDifferent copy
DesignColors, size

Running Tests

  1. Create variation
  2. Split traffic
  3. Measure conversions
  4. Pick winner
  5. Continue testing

Integrations

Email Marketing

PlatformIntegration
KlaviyoReview triggers
MailchimpSync contacts

Other Apps

AppIntegration
GoogleRich snippets
FacebookCatalog sync
InstagramUGC import

Best Practices

Reviews

PracticeImplementation
Request timing7-14 days after delivery
IncentivesSmall discount for review
PhotosAsk specifically
ResponseReply to all reviews

Social Proof

PracticeImplementation
Real dataUse genuine purchases
FrequencyDon’t overdo popups
RelevanceShow relevant products
MobileLess intrusive

Urgency

PracticeImplementation
HonestyReal scarcity only
TimingActive sales only
VisibilityClear but not aggressive

Troubleshooting

Widgets Not Showing

Causes:

  • Not enabled
  • Page not targeted
  • Theme conflict

Solutions:

  1. Check enable settings
  2. Verify page targeting
  3. Test in incognito
  4. Contact support

Review Issues

Causes:

  • Email not sending
  • Collection timing
  • Customer email wrong

Solutions:

  1. Verify email setup
  2. Check timing settings
  3. Confirm customer data

Fera vs Alternatives

FeatureFeraLooxYotpo
Photo reviews
Social proofLimited
Urgency
Free planYesNoYes
PricingBudgetMidHigher
Best forAll-in-onePhotosEnterprise

Next Steps

After setup:

  1. Enable reviews - Collection + display
  2. Add social proof - Purchase popups
  3. Configure urgency - If appropriate
  4. Add trust badges - Key locations
  5. Monitor & optimize - Track performance

Shopify + Fera implementation checklist (2025)

This section adds practical “make it stable” steps you can use after you install the app/connector. It’s intentionally lightweight: the goal is fewer sync surprises, cleaner reporting, and easier troubleshooting.

1) Quick setup checklist

  • Permissions first: grant only the scopes you need (orders/customers/products as required) and document who owns the admin credentials.
  • Data mapping: confirm how email, phone, currency, and SKU are mapped between Shopify and Fera.
  • Historical import: decide how far back to import orders/customers (avoid importing years of data if you don’t need it).
  • Deduplication rules: pick one unique identifier per object (usually email for customers, order ID for orders) to prevent doubles.
  • Alerts: set a lightweight alert path (email/Slack) for failed syncs, auth expiry, and API rate limits.

2) Data you should verify after connecting

Most integration issues show up in the first hour if you test the right things. Use the table below as a QA checklist (create a test order if needed).

Data objectWhat to checkWhy it matters
CustomersEmail/phone format, marketing consent fields, duplicatesPrevents double messaging and broken segmentation
OrdersOrder total, tax, discount, shipping, currencyKeeps revenue reporting and automation triggers accurate
Line itemsSKU, variant ID, quantity, refunds/returns behaviorAvoids inventory and attribution mismatches
FulfillmentStatus changes + timestamps, tracking numbers, carrier fieldsDrives customer notifications and post-purchase flows
CatalogProduct titles, handles, images, collections/tagsEnsures personalization and reporting match your storefront

3) Automation ideas for Marketing

  • Welcome series: new subscriber → educational sequence + first-purchase offer in Fera.
  • Abandoned cart: cart started but not purchased → reminder email/SMS from Fera (timing based on your AOV).
  • Post-purchase: order created → delivery/usage tips + cross-sell for complementary products in Fera.
  • Win-back: no purchase in 60–90 days → reactivation campaign using Fera segments.
  • VIP: customer hits LTV threshold → move into VIP tier and trigger perks via Fera.

API sanity check (Shopify Admin API)

If your integration UI says “connected” but data isn’t flowing, a quick API call helps confirm whether the store is accessible and returning the objects you expect.

# List the 5 most recent orders (GraphQL)
curl -X POST "https://your-store.myshopify.com/admin/api/2025-01/graphql.json" \
  -H "X-Shopify-Access-Token: $SHOPIFY_ADMIN_TOKEN" \
  -H "Content-Type: application/json" \
  -d "{\"query\":\"{ orders(first: 5, sortKey: CREATED_AT, reverse: true) { edges { node { id name createdAt totalPriceSet { shopMoney { amount currencyCode } } customer { email } } } } }\"}"

Tip: keep tokens/keys in environment variables, and test in a staging store/site before rolling changes to production.

4) KPIs to monitor (so you catch problems early)

  • Sync freshness: how long it takes for a new order/customer event to appear in Fera.
  • Error rate: failed syncs per day (and which object types fail most).
  • Duplicates: number of merged/duplicate contacts or orders created by mapping mistakes.
  • Revenue parity: weekly spot-check that Shopify totals match downstream reporting (especially after refunds).
  • Attribution sanity: confirm that key events (purchase, refund, subscription) are tracked consistently.

5) A simple 30-day optimization plan

  1. Week 1: connect + map fields, then validate with 5–10 real orders/customers.
  2. Week 2: enable 1–2 automations and measure baseline KPIs (conversion, AOV, repeat rate).
  3. Week 3: tighten segmentation/rules (exclude recent buyers, add VIP thresholds, handle edge cases).
  4. Week 4: document the setup, create an “owner” checklist, and set a recurring monthly audit.

Related integration guides

Common issues (and fast fixes)

Even “simple” integrations fail in predictable ways. Use this as a quick troubleshooting playbook for Shopify + Fera.

  • Duplicate customers/orders: usually caused by running two connectors at once. Pick one source of truth and dedupe by email (customers) and order ID (orders).
  • Currency/timezone drift: confirm store timezone and reporting currency match what Fera expects, especially if you sell internationally.
  • Missing permissions: if data is partially syncing, re-check API scopes (orders vs customers vs products) and re-authorize the app.
  • Webhooks not firing: look for blocked callbacks, disabled webhooks, or a stale token. If possible, test with a fresh order and watch for events.
  • Rate limits & delays: large imports or high order volume can queue syncs. Stagger imports, reduce lookback windows, and monitor retry queues.
  • Refund/return mismatch: clarify whether refunds create separate objects or adjust the original order record (finance teams should agree on the model).

Privacy & compliance notes (2025)

Integrations often touch personal data (email, phone, address). Keep this lightweight checklist in mind:

  • Least privilege: only grant the data scopes you actively use; remove unused apps quarterly.
  • Consent fields: treat marketing consent separately from transactional messaging (especially for SMS).
  • Data retention: define how long you keep customer event data, and who can export it.
  • Access review: restrict admin accounts and rotate keys/tokens if staff changes.

Suggested rollout plan

  1. Connect in staging (if possible): validate mapping on a small dataset.
  2. Import a short history window: start with 30–90 days unless you have a clear reason to import more.
  3. Run side-by-side QA: compare a handful of orders across systems (totals, taxes, shipping, refunds).
  4. Go live gradually: enable 1–2 automations first, then expand once you trust the data.

Change control (keep it maintainable)

  • One owner: assign a single owner for the integration (who approves mapping and workflow changes).
  • Log changes: track what you changed (fields, filters, timing) and why, so you can roll back quickly.
  • Monthly audit: re-check scopes, API tokens, and error logs—especially after major store/theme/app changes.

For dedicated photo reviews, see Loox integration. For loyalty programs, check loyalty integration.

Email Marketing Platform Comparison

Compare key features across popular marketing solutions

FeatureDripKlaviyoMailchimpOmnisend
Free tierAvailable without paymentNoYes (250 contacts)Yes (500 contacts)Yes (250 contacts)
Email automationAutomated email sequencesAdvancedAdvancedBasicAdvanced
SMS marketingText message campaignsNoYesNoYes
SegmentationCustomer list segmentationAdvancedPredictiveBasicGood
A/B testingSubject line and content testingYesYesYesYes
Shopify integrationNative Shopify syncGoodDeepLimitedGood

Data based on publicly available information as of December 2025. Features and pricing may vary.

Frequently Asked Questions

What is Fera for Shopify?

Fera is a social proof platform offering product reviews, real-time purchase notifications, urgency timers, and trust badges. It combines multiple conversion-boosting features in one app.

Is Fera free for Shopify?

Yes, Fera has a free plan with basic reviews and limited social proof widgets. Paid plans start at $9/month for more features and higher limits.

What social proof features does Fera offer?

Fera offers real-time purchase notifications, visitor counters, low stock alerts, urgency countdown timers, trust badges, and product reviews with photos/videos.

How does Fera compare to Loox?

Loox focuses primarily on photo reviews. Fera offers reviews plus social proof widgets (purchase notifications, urgency). Choose Fera for all-in-one, Loox for dedicated photo reviews.