Fera provides reviews and social proof for Shopify stores. This guide covers setup and optimization for conversion-boosting widgets.
Fera Social Proof
Why Fera?
Related: Shopify Judge.me Integration: Affordable Reviews Guide (2025), Shopify Yotpo Integration: Reviews & Loyalty Guide (2025), Free Favicon Converter.
All-in-one social proof:
| Feature | Benefit |
|---|---|
| Reviews | Product feedback |
| Purchase popups | Social proof |
| Urgency timers | Scarcity |
| Visitor count | Activity proof |
| Trust badges | Confidence |
Conversion impact:
- Reviews: +15-25% conversion
- Social proof: +10-15%
- Urgency: +5-10%
Fera Pricing
Related: Shopify Seguno Integration: Email Marketing Guide (2025), Omnisend setup guide.
| Plan | Price | Features |
|---|---|---|
| Free | $0/mo | Basic reviews, 10 impressions/mo |
| Startup | $9/mo | 100 impressions, no branding |
| Small | $29/mo | 1,000 impressions, all widgets |
| Medium | $99/mo | 10,000 impressions, analytics |
Impressions = widget views
Getting Started
Related: Postscript setup guide, Shopify Attentive Integration: Enterprise SMS Marketing Guide (2025), Shopify Gorgias Integration: Customer Support Helpdesk Guide (2025).
Step 1: Install Fera
- Go to Shopify App Store
- Search “Fera”
- Click Add app
- Authorize access
- Complete setup wizard
Step 2: Enable Widgets
Choose which to activate:
- Product reviews
- Purchase notifications
- Visitor counters
- Urgency timers
- Trust badges
Step 3: Customize Design
Match your brand:
- Colors
- Fonts
- Position
- Animation style
Step 4: Configure Settings
Each widget has options:
- Display rules
- Timing
- Page targeting
- Mobile settings
Product Reviews
Review Collection
| Method | Description |
|---|---|
| Email request | Post-purchase emails |
| Incentives | Discount for review |
| Photo request | Ask for images |
| AI writing assistant | Help write reviews |
Display Options
| Widget | Location |
|---|---|
| Review widget | Product page |
| Star ratings | Collection page |
| Carousel | Homepage |
| All reviews page | Dedicated page |
Review Features
| Feature | Included |
|---|---|
| Photo reviews | ✓ |
| Video reviews | ✓ |
| Star ratings | ✓ |
| Custom questions | ✓ |
| Review attributes | ✓ |
| Reply to reviews | ✓ |
Google Rich Snippets
Enable star ratings in search:
- Automatic markup
- Schema.org compliant
- Google-approved
- Higher CTR
Social Proof Widgets
Purchase Notifications
Real-time popups showing:
- Recent purchases
- Customer location
- Product purchased
- Time ago
Configuration:
- Show real or sample data
- Position (corner)
- Display frequency
- Page targeting
Visitor Counter
Show live visitors:
- “27 people viewing this product”
- Real-time updates
- Creates urgency
- Social validation
Add-to-Cart Notification
Show when others add to cart:
- “Someone just added this to cart”
- Creates urgency
- Social proof
- FOMO trigger
Low Stock Alert
Scarcity indicators:
- “Only 3 left in stock”
- Automatic based on inventory
- Threshold configurable
- Creates urgency
Urgency Widgets
Countdown Timer
Sale countdown:
- End date/time
- Evergreen (repeating)
- Product-specific
- Store-wide
Free Shipping Bar
Progress to free shipping:
- “Spend $X more for free shipping”
- Updates as cart changes
- Encourages larger orders
Flash Sale Banner
Promotional banner:
- Countdown included
- Custom messaging
- Site-wide or targeted
Trust Badges
Available Badges
| Badge Type | Purpose |
|---|---|
| Secure checkout | Payment trust |
| Money-back guarantee | Risk reduction |
| Fast shipping | Service assurance |
| Customer support | Confidence |
| Custom badges | Your guarantees |
Placement
| Location | Recommendation |
|---|---|
| Product page | Near add-to-cart |
| Cart | Before checkout |
| Footer | Site-wide |
| Checkout | Confidence boost |
Configuration
Display Rules
Control when widgets show:
- Specific pages
- Product types
- Visitor segments
- Time-based
Frequency Settings
| Widget | Recommended |
|---|---|
| Purchase popups | Every 30-60 seconds |
| Visitor count | Always on |
| Countdown | Visible when active |
| Trust badges | Always on |
Mobile Settings
Configure for mobile:
- Position adjustment
- Size reduction
- Frequency limits
- Touch-friendly
Analytics
Key Metrics
| Metric | Track |
|---|---|
| Impressions | Widget views |
| Clicks | Engagement |
| Conversion impact | A/B comparison |
| Review collection | Submissions |
Reports
Available data:
- Widget performance
- Review statistics
- Conversion attribution
- Page-level analytics
A/B Testing
What to Test
| Element | Variations |
|---|---|
| Popup position | Bottom left vs right |
| Timing | 5s vs 10s delay |
| Messaging | Different copy |
| Design | Colors, size |
Running Tests
- Create variation
- Split traffic
- Measure conversions
- Pick winner
- Continue testing
Integrations
Email Marketing
| Platform | Integration |
|---|---|
| Klaviyo | Review triggers |
| Mailchimp | Sync contacts |
Other Apps
| App | Integration |
|---|---|
| Rich snippets | |
| Catalog sync | |
| UGC import |
Best Practices
Reviews
| Practice | Implementation |
|---|---|
| Request timing | 7-14 days after delivery |
| Incentives | Small discount for review |
| Photos | Ask specifically |
| Response | Reply to all reviews |
Social Proof
| Practice | Implementation |
|---|---|
| Real data | Use genuine purchases |
| Frequency | Don’t overdo popups |
| Relevance | Show relevant products |
| Mobile | Less intrusive |
Urgency
| Practice | Implementation |
|---|---|
| Honesty | Real scarcity only |
| Timing | Active sales only |
| Visibility | Clear but not aggressive |
Troubleshooting
Widgets Not Showing
Causes:
- Not enabled
- Page not targeted
- Theme conflict
Solutions:
- Check enable settings
- Verify page targeting
- Test in incognito
- Contact support
Review Issues
Causes:
- Email not sending
- Collection timing
- Customer email wrong
Solutions:
- Verify email setup
- Check timing settings
- Confirm customer data
Fera vs Alternatives
| Feature | Fera | Loox | Yotpo |
|---|---|---|---|
| Photo reviews | ✓ | ✓ | ✓ |
| Social proof | ✓ | Limited | ✓ |
| Urgency | ✓ | ✗ | ✗ |
| Free plan | Yes | No | Yes |
| Pricing | Budget | Mid | Higher |
| Best for | All-in-one | Photos | Enterprise |
Next Steps
After setup:
- Enable reviews - Collection + display
- Add social proof - Purchase popups
- Configure urgency - If appropriate
- Add trust badges - Key locations
- Monitor & optimize - Track performance
Shopify + Fera implementation checklist (2025)
This section adds practical “make it stable” steps you can use after you install the app/connector. It’s intentionally lightweight: the goal is fewer sync surprises, cleaner reporting, and easier troubleshooting.
1) Quick setup checklist
- Permissions first: grant only the scopes you need (orders/customers/products as required) and document who owns the admin credentials.
- Data mapping: confirm how email, phone, currency, and SKU are mapped between Shopify and Fera.
- Historical import: decide how far back to import orders/customers (avoid importing years of data if you don’t need it).
- Deduplication rules: pick one unique identifier per object (usually email for customers, order ID for orders) to prevent doubles.
- Alerts: set a lightweight alert path (email/Slack) for failed syncs, auth expiry, and API rate limits.
2) Data you should verify after connecting
Most integration issues show up in the first hour if you test the right things. Use the table below as a QA checklist (create a test order if needed).
| Data object | What to check | Why it matters |
|---|---|---|
| Customers | Email/phone format, marketing consent fields, duplicates | Prevents double messaging and broken segmentation |
| Orders | Order total, tax, discount, shipping, currency | Keeps revenue reporting and automation triggers accurate |
| Line items | SKU, variant ID, quantity, refunds/returns behavior | Avoids inventory and attribution mismatches |
| Fulfillment | Status changes + timestamps, tracking numbers, carrier fields | Drives customer notifications and post-purchase flows |
| Catalog | Product titles, handles, images, collections/tags | Ensures personalization and reporting match your storefront |
3) Automation ideas for Marketing
- Welcome series: new subscriber → educational sequence + first-purchase offer in Fera.
- Abandoned cart: cart started but not purchased → reminder email/SMS from Fera (timing based on your AOV).
- Post-purchase: order created → delivery/usage tips + cross-sell for complementary products in Fera.
- Win-back: no purchase in 60–90 days → reactivation campaign using Fera segments.
- VIP: customer hits LTV threshold → move into VIP tier and trigger perks via Fera.
API sanity check (Shopify Admin API)
If your integration UI says “connected” but data isn’t flowing, a quick API call helps confirm whether the store is accessible and returning the objects you expect.
# List the 5 most recent orders (GraphQL)
curl -X POST "https://your-store.myshopify.com/admin/api/2025-01/graphql.json" \
-H "X-Shopify-Access-Token: $SHOPIFY_ADMIN_TOKEN" \
-H "Content-Type: application/json" \
-d "{\"query\":\"{ orders(first: 5, sortKey: CREATED_AT, reverse: true) { edges { node { id name createdAt totalPriceSet { shopMoney { amount currencyCode } } customer { email } } } } }\"}"Tip: keep tokens/keys in environment variables, and test in a staging store/site before rolling changes to production.
4) KPIs to monitor (so you catch problems early)
- Sync freshness: how long it takes for a new order/customer event to appear in Fera.
- Error rate: failed syncs per day (and which object types fail most).
- Duplicates: number of merged/duplicate contacts or orders created by mapping mistakes.
- Revenue parity: weekly spot-check that Shopify totals match downstream reporting (especially after refunds).
- Attribution sanity: confirm that key events (purchase, refund, subscription) are tracked consistently.
5) A simple 30-day optimization plan
- Week 1: connect + map fields, then validate with 5–10 real orders/customers.
- Week 2: enable 1–2 automations and measure baseline KPIs (conversion, AOV, repeat rate).
- Week 3: tighten segmentation/rules (exclude recent buyers, add VIP thresholds, handle edge cases).
- Week 4: document the setup, create an “owner” checklist, and set a recurring monthly audit.
Related integration guides
More marketing tools: the Klaviyo guide, the Mailchimp guide, the HubSpot guide.
Common issues (and fast fixes)
Even “simple” integrations fail in predictable ways. Use this as a quick troubleshooting playbook for Shopify + Fera.
- Duplicate customers/orders: usually caused by running two connectors at once. Pick one source of truth and dedupe by email (customers) and order ID (orders).
- Currency/timezone drift: confirm store timezone and reporting currency match what Fera expects, especially if you sell internationally.
- Missing permissions: if data is partially syncing, re-check API scopes (orders vs customers vs products) and re-authorize the app.
- Webhooks not firing: look for blocked callbacks, disabled webhooks, or a stale token. If possible, test with a fresh order and watch for events.
- Rate limits & delays: large imports or high order volume can queue syncs. Stagger imports, reduce lookback windows, and monitor retry queues.
- Refund/return mismatch: clarify whether refunds create separate objects or adjust the original order record (finance teams should agree on the model).
Privacy & compliance notes (2025)
Integrations often touch personal data (email, phone, address). Keep this lightweight checklist in mind:
- Least privilege: only grant the data scopes you actively use; remove unused apps quarterly.
- Consent fields: treat marketing consent separately from transactional messaging (especially for SMS).
- Data retention: define how long you keep customer event data, and who can export it.
- Access review: restrict admin accounts and rotate keys/tokens if staff changes.
Suggested rollout plan
- Connect in staging (if possible): validate mapping on a small dataset.
- Import a short history window: start with 30–90 days unless you have a clear reason to import more.
- Run side-by-side QA: compare a handful of orders across systems (totals, taxes, shipping, refunds).
- Go live gradually: enable 1–2 automations first, then expand once you trust the data.
Change control (keep it maintainable)
- One owner: assign a single owner for the integration (who approves mapping and workflow changes).
- Log changes: track what you changed (fields, filters, timing) and why, so you can roll back quickly.
- Monthly audit: re-check scopes, API tokens, and error logs—especially after major store/theme/app changes.
For dedicated photo reviews, see Loox integration. For loyalty programs, check loyalty integration.