Seguno provides Shopify-native email marketing without the complexity. This guide covers setup and optimization for effective email campaigns.
Why Seguno?
Shopify-native simplicity:
| Feature | Benefit |
|---|---|
| Inside Shopify | No separate login |
| Simple interface | Easy to use |
| Shopify templates | Pre-built designs |
| Product sync | Auto-updated |
| Affordable | Lower cost than alternatives |
Best for:
- Small to mid-sized stores
- Those new to email marketing
- Stores wanting simplicity
- Budget-conscious merchants
Seguno Pricing
| Plan | Subscribers | Price |
|---|---|---|
| Free | 250 | $0 |
| 10K | 1,001-10,000 | $10/mo |
| 25K | 10,001-25,000 | $25/mo |
| 50K | 25,001-50,000 | $50/mo |
All plans include:
- Unlimited emails
- All automations
- All templates
- Product sync
- Analytics
Getting Started
Step 1: Install Seguno
- Go to Shopify App Store
- Search “Seguno”
- Click Add app
- Authorize access
- Start in Shopify admin
Step 2: Configure Sender
Set up sender info:
- From name
- From email
- Reply-to address
- Physical address (CAN-SPAM)
Step 3: Import Subscribers
Subscribers come from:
- Existing customers
- Newsletter signups
- Checkout opt-ins
- Manual import
Step 4: Create First Email
- Go to Marketing > Seguno
- Create newsletter or automation
- Choose template
- Add content
- Send or schedule
Newsletter Campaigns
Creating Newsletters
| Step | Action |
|---|---|
| 1 | Click “Create Newsletter” |
| 2 | Choose template |
| 3 | Add subject line |
| 4 | Customize content |
| 5 | Add products |
| 6 | Preview and test |
| 7 | Send or schedule |
Template Types
| Template | Best For |
|---|---|
| Product launch | New arrivals |
| Sale announcement | Promotions |
| Newsletter | Updates, content |
| Seasonal | Holiday campaigns |
| Minimal | Simple messages |
Adding Products
Insert Shopify products:
- Click product block
- Browse or search products
- Products auto-update
- Prices stay current
Email Automations
Welcome Series
Customer subscribes
↓
Immediate: Welcome email + offer
↓
Day 3: Brand story
↓
Day 7: Best sellers
Abandoned Cart
| Timing | Content | |
|---|---|---|
| 1 | 1 hour | Cart reminder |
| 2 | 24 hours | Urgency |
| 3 | 72 hours | Discount offer |
Post-Purchase
Order confirmed
↓
Day 3: Product tips
↓
Day 14: Review request
↓
Day 30: Replenishment/cross-sell
Win-Back
| Segment | Trigger | Content |
|---|---|---|
| 30 days | No purchase | Check-in |
| 60 days | No purchase | We miss you + offer |
| 90 days | No purchase | Last chance |
Browse Abandonment
Trigger: Viewed products without purchasing
- Wait 2-4 hours
- Show viewed products
- Include recommendations
Segmentation
Built-In Segments
| Segment | Definition |
|---|---|
| All subscribers | Everyone |
| Customers | Has purchased |
| Non-customers | Never purchased |
| Repeat customers | 2+ orders |
| High spenders | Above average |
Creating Segments
Filter by:
- Purchase history
- Order count
- Total spent
- Last order date
- Subscribed date
Using Segments
| Campaign Type | Segment |
|---|---|
| New product | All subscribers |
| Loyalty offer | Repeat customers |
| First purchase | Non-customers |
| VIP offer | High spenders |
Email Editor
Content Blocks
| Block | Function |
|---|---|
| Text | Headlines, paragraphs |
| Image | Photos, graphics |
| Button | CTAs |
| Product | Shopify products |
| Divider | Section breaks |
| Spacer | White space |
Product Blocks
Options:
- Single product
- Product collection
- Best sellers
- New arrivals
- Sale items
Personalization
Insert dynamic content:
{{ customer.first_name }}{{ shop.name }}- Product recommendations
Signup Forms
Built-In Forms
Types available:
- Popup
- Embedded
- Slide-in
- Bar
Configuration
| Setting | Options |
|---|---|
| Trigger | Time, scroll, exit |
| Frequency | Once per session/visit |
| Pages | All or specific |
| Mobile | Separate settings |
Incentives
Offer for signup:
- Discount code
- Free shipping
- Early access
- Content/guide
Analytics
Email Metrics
| Metric | Benchmark |
|---|---|
| Open rate | 20-25% |
| Click rate | 2-4% |
| Unsubscribe | <0.5% |
Campaign Reports
Track per campaign:
- Sends
- Opens
- Clicks
- Revenue attributed
- Unsubscribes
Automation Reports
Track per automation:
- Active subscribers
- Emails sent
- Performance by step
- Revenue generated
A/B Testing
What to Test
| Element | Test Ideas |
|---|---|
| Subject line | Questions vs statements |
| Send time | Morning vs evening |
| CTA | Button text, color |
| Content | Long vs short |
Running Tests
- Create email with variations
- Select test percentage
- Define winner criteria
- Set test duration
- Winner auto-sends
Integrations
Shopify Features
Native integration with:
- Customers
- Products
- Orders
- Discounts
Third-Party
| App | Integration |
|---|---|
| Judge.me | Review emails |
| Smile.io | Loyalty emails |
| Shopify POS | In-store signups |
Best Practices
Subject Lines
| Practice | Example |
|---|---|
| Personalize | “{{ first_name }}, check this out” |
| Curiosity | “You won’t believe…” |
| Urgency | “24 hours only” |
| Value | “20% off for you” |
Content
| Practice | Implementation |
|---|---|
| Mobile-first | Single column |
| Clear CTA | One main action |
| Concise | Scannable content |
| Visual | Quality images |
Timing
| Day | Performance |
|---|---|
| Tuesday | Good |
| Wednesday | Best |
| Thursday | Good |
| Weekend | Lower |
Troubleshooting
Low Open Rates
Causes:
- Poor subject lines
- Wrong send time
- List quality
Solutions:
- A/B test subjects
- Try different times
- Clean list
Deliverability Issues
Causes:
- Spam triggers
- Authentication
- List quality
Solutions:
- Avoid spam words
- Verify domain
- Remove inactive
Seguno vs Alternatives
| Feature | Seguno | Klaviyo | Shopify Email |
|---|---|---|---|
| Interface | In Shopify | Separate | In Shopify |
| Complexity | Simple | Advanced | Very simple |
| Free tier | 250 subs | 250 contacts | 10K emails |
| Automations | Basic | Advanced | Basic |
| Pricing | Lower | Higher | Lower |
| Best for | SMB | Growing+ | Beginners |
Next Steps
After setup:
- Configure sender - Email settings
- Import subscribers - Build list
- Create welcome - First automation
- Design template - Brand it
- Launch campaigns - Start sending
Shopify + Seguno implementation checklist (2025)
This section adds practical “make it stable” steps you can use after you install the app/connector. It’s intentionally lightweight: the goal is fewer sync surprises, cleaner reporting, and easier troubleshooting.
1) Quick setup checklist
- Permissions first: grant only the scopes you need (orders/customers/products as required) and document who owns the admin credentials.
- Data mapping: confirm how email, phone, currency, and SKU are mapped between Shopify and Seguno.
- Historical import: decide how far back to import orders/customers (avoid importing years of data if you don’t need it).
- Deduplication rules: pick one unique identifier per object (usually email for customers, order ID for orders) to prevent doubles.
- Alerts: set a lightweight alert path (email/Slack) for failed syncs, auth expiry, and API rate limits.
2) Data you should verify after connecting
Most integration issues show up in the first hour if you test the right things. Use the table below as a QA checklist (create a test order if needed).
| Data object | What to check | Why it matters |
|---|---|---|
| Customers | Email/phone format, marketing consent fields, duplicates | Prevents double messaging and broken segmentation |
| Orders | Order total, tax, discount, shipping, currency | Keeps revenue reporting and automation triggers accurate |
| Line items | SKU, variant ID, quantity, refunds/returns behavior | Avoids inventory and attribution mismatches |
| Fulfillment | Status changes + timestamps, tracking numbers, carrier fields | Drives customer notifications and post-purchase flows |
| Catalog | Product titles, handles, images, collections/tags | Ensures personalization and reporting match your storefront |
3) Automation ideas for Marketing
- Welcome series: new subscriber → educational sequence + first-purchase offer in Seguno.
- Abandoned cart: cart started but not purchased → reminder email/SMS from Seguno (timing based on your AOV).
- Post-purchase: order created → delivery/usage tips + cross-sell for complementary products in Seguno.
- Win-back: no purchase in 60–90 days → reactivation campaign using Seguno segments.
- VIP: customer hits LTV threshold → move into VIP tier and trigger perks via Seguno.
API sanity check (Shopify Admin API)
If your integration UI says “connected” but data isn’t flowing, a quick API call helps confirm whether the store is accessible and returning the objects you expect.
# List the 5 most recent orders (GraphQL)
curl -X POST "https://your-store.myshopify.com/admin/api/2025-01/graphql.json" \
-H "X-Shopify-Access-Token: $SHOPIFY_ADMIN_TOKEN" \
-H "Content-Type: application/json" \
-d "{\"query\":\"{ orders(first: 5, sortKey: CREATED_AT, reverse: true) { edges { node { id name createdAt totalPriceSet { shopMoney { amount currencyCode } } customer { email } } } } }\"}"Tip: keep tokens/keys in environment variables, and test in a staging store/site before rolling changes to production.
4) KPIs to monitor (so you catch problems early)
- Sync freshness: how long it takes for a new order/customer event to appear in Seguno.
- Error rate: failed syncs per day (and which object types fail most).
- Duplicates: number of merged/duplicate contacts or orders created by mapping mistakes.
- Revenue parity: weekly spot-check that Shopify totals match downstream reporting (especially after refunds).
- Attribution sanity: confirm that key events (purchase, refund, subscription) are tracked consistently.
5) A simple 30-day optimization plan
- Week 1: connect + map fields, then validate with 5–10 real orders/customers.
- Week 2: enable 1–2 automations and measure baseline KPIs (conversion, AOV, repeat rate).
- Week 3: tighten segmentation/rules (exclude recent buyers, add VIP thresholds, handle edge cases).
- Week 4: document the setup, create an “owner” checklist, and set a recurring monthly audit.
Common issues (and fast fixes)
Even “simple” integrations fail in predictable ways. Use this as a quick troubleshooting playbook for Shopify + Seguno.
- Duplicate customers/orders: usually caused by running two connectors at once. Pick one source of truth and dedupe by email (customers) and order ID (orders).
- Currency/timezone drift: confirm store timezone and reporting currency match what Seguno expects, especially if you sell internationally.
- Missing permissions: if data is partially syncing, re-check API scopes (orders vs customers vs products) and re-authorize the app.
- Webhooks not firing: look for blocked callbacks, disabled webhooks, or a stale token. If possible, test with a fresh order and watch for events.
- Rate limits & delays: large imports or high order volume can queue syncs. Stagger imports, reduce lookback windows, and monitor retry queues.
- Refund/return mismatch: clarify whether refunds create separate objects or adjust the original order record (finance teams should agree on the model).
Privacy & compliance notes (2025)
Integrations often touch personal data (email, phone, address). Keep this lightweight checklist in mind:
- Least privilege: only grant the data scopes you actively use; remove unused apps quarterly.
- Consent fields: treat marketing consent separately from transactional messaging (especially for SMS).
- Data retention: define how long you keep customer event data, and who can export it.
- Access review: restrict admin accounts and rotate keys/tokens if staff changes.
Suggested rollout plan
- Connect in staging (if possible): validate mapping on a small dataset.
- Import a short history window: start with 30–90 days unless you have a clear reason to import more.
- Run side-by-side QA: compare a handful of orders across systems (totals, taxes, shipping, refunds).
- Go live gradually: enable 1–2 automations first, then expand once you trust the data.
Change control (keep it maintainable)
- One owner: assign a single owner for the integration (who approves mapping and workflow changes).
- Log changes: track what you changed (fields, filters, timing) and why, so you can roll back quickly.
- Monthly audit: re-check scopes, API tokens, and error logs—especially after major store/theme/app changes.
For advanced email marketing, see Klaviyo integration. For SMS, check Postscript integration.